Support

Support

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Knowledge Base

  • Search the Knowledge Base for FAQs, bug reports/workarounds, feature requests, and other solutions.
  • Initiate a new support case if your issue isn't already captured in the Knowledge Base.
  • View your active support cases.

Solution Archive

This ever-expanding collection of wrappers, Plug-Ins and solutions provide more ways to integrate applications faster and easier. You must have a valid Knowledge Base user account to download solutions.

Computer-Based Training

Learn more about the unique Phoenix Integration Computer-Based Training system.

Software Downloads

Download the latest versions of Phoenix software here. A unique username and password for downloads is necessary for access. You may request a software download username/password by e-mailing sales@phoenix-int.com.

Help Desk

If all else fails, please contact our technical support helpdesks:

  • Domestic Support: (800) 500-1936 or e-mail us at support@phoenix-int.com.
  • International Support: Contact your international reseller.